First class and standard mail items (letters and packages) are received by 9:00 a.m. Monday - Friday from the United States Postal Service (Morris Brown Office). These mail items are sorted and the distributed to students, faculty and staff mailboxes. This process is generally completed by 11:30 a.m. daily.
Note: The time allotted for mail distribution may be extended due to the large volume of mail received on Mondays and days preceding a holiday.
A yellow pick-up notice will be placed in the box to inform recipients of any first class or standard mail item too large too fit into your campus box. First class and standard mail items do not require a signature.
United States Express Mail, Federal Express, DHL, United Parcel Service (Express & Ground), and Airborne Express are not delivered on a set schedule; therefore, deliveries are accepted throughout the day Monday - Friday.
A computerized pick-up notice will be generated for US Postal Service Express, delivery confirmation, certified, registered letters and packages, Federal Express, United Parcel Service, Airborne Express, and DHL letters and packages, regardless of size. These items have tracking numbers and are considered accountable; therefore, a signature and barcode scan are required to complete the chain of custody from the sender to the addressee.
Departments receiving large or heavy packages will be notified and advised to contact Physical Plant to coordinate pick up and delivery. When calling in a work order to Physical Plant, departments should indicate the recipient(s) and the campus mailbox number.
On Saturdays between the hours of 10:00 am. and 12:00 noon only express deliveries are made.
No Extended Storage
The Mail Center cannot store packages for extended periods due to the large volume of packages received daily. If a package is left unclaimed for 5 business days, a 2nd notice will be issued. Packages not picked-up 5 business days after the 2nd notice (10 days total) will be returned to the sender.
Routine Mail Pick-up
For routine mail pick-up, please refer to the hours of operations (11:30 - 4:50). Earlier attempts to pick-up mail from the Center's staff disrupts the processing of mail, so customers are asked to observe regular operating hours. Urgent cases will be handled on a case-by-case basis. Please contact the Mail Center Manager for assistance.
The United States Postal Service (Morris Brown Office) makes two scheduled pick-ups Monday - Friday, at 12:30 p.m. and 4:20 p.m.. These pick-ups include the blue collection box located in front of the Mail Center. Saturday pick-ups are scheduled for 1:30 p.m. from the outside collection box only.
The Mail Center will hold Federal Express, United Parcel Express, and Airborne Express packages for pick-up, providing the package has been properly packaged and all necessary arrangements with the respective courier (payment and pick-up time) have been made.