Virtual Help Desk for Students

ResNet Setup User Guides:

ResNet User Guide for Windows Vista Professional (pdf)
ResNet User Guide for Windows XP Professional (pdf)
ResNet Quick Guide

Troubleshooting Guides:

Microsoft Office 2007
Using iNotes7?
Troubleshooting Cable Issues (pdf)
Locating Your Internet, Cable and Phone Ports
Banner Tips & Tricks (pdf)
Troubleshooting Network Ports Quick Guide
Tips for Accessing Internet
Banner Tips & Tricks
WebCT Tips & Tricks
Computer Hours & Locations
Personal Laptop and Computer Service Providers
Frequently Asked Questions (pdf)

Wireless Services:

Wireless Quick Guide (pdf)
Wireless Guidelines (pdf)

Tips & Tricks:

How Do I?
Did You Know Archives
Techology Resources & Tools for Students
Fix Viruses on you PC
Tips for Accessing Spelman’s Network for Returning Students (pdf)
How Do I Report Email as Spam?

Additional Resources:

Banner Web
Student Web Instructions for Banner 6 (pdf)
Find Your E-Mail, Network, WebCT Login
Computer Support Companies (pdf)