Help Desk Services
News: Wireless is Here! Learn Where, Learn How
The Help Desk is Spelman's central location for technology
handles 1st-tier support requests. All MIT service calls,
matter what the functional area, originate with the Help
Additional online help desk resources can be found at the Virtual Help Desk for Students
• Hours for calls: 8:30 a.m. and 5:30 p.m., Monday
• Hours for walk-ins: 8:30 a.m. and 4:30 p.m., Monday thru Friday
• Location: ACC Room 201
• Internal Support Line: Ext. 5400
• Direct dial: (404) 270-5400
• Lotus Notes Account: "help"
• Internet Mail Account: firstname.lastname@example.org
The Help Desk is primarily staffed by student workers. To
escalate Help Desk issues, contact:
• Help Desk Coordinator - ext. 5388
• Associate Vice President,
Desktop Support - ext.
• Executive Assistant - ext.
• Chief Information Officer -
When Visiting the
Student Web Instructions
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Frequently Asked Questions